ESO Did You Get ZOS Email With Access Codes? You’re not alone.

On the official The Elder Scrolls Online forums, there is a recent thread about several players receiving unexpected Access Code requests from Zenimax. Most of these messages appear to be in Russian.

Based on what has been posted by ZOS in this post, it does not appear that players accounts have been compromised. The emails suggest that someone with ESO Launcher set to Russian is attempting to access various accounts.

Senior Community Manager Jess, provided the follow tips to ESO players.

Anytime you receive a one-time password email that you didn’t expect, we recommend you take the following standard steps:

  • Delete the email without clicking any links
  • Out of an abundance of caution, change your ESO password to a new, unique password
  • Never reuse passwords from other accounts

We also strongly recommend that you enable multi-factor authentication on all personal accounts where it is available, including email accounts associated with your game account.

If you need additional assistance or notice anything unusual, we are here to help – just submit a ticket via our Support Portal.

Here are some additional Support articles related to OTP emails and ESO account security:


Scroll to Top