In a forum post, The Elder Scrolls Online admitted to dropping the ball on the PC Launch of the Firesong DLC. They are offering players a free pet.
The free Guar-Lizard Calf Pet will be offered in the Crown Store for free for a limited time: November 14th to November 21st, 2022.
Hi everyone, Now that things have settled down a bit from Firesong’s PC/Mac launch, we wanted to thank everyone for your patience. It was a rougher than normal launch – especially on the stability side. Without sugar coating things, we dropped the ball – no excuses, we will do better in the future. There is an incremental patch scheduled on Monday, November 14th for PC. This incremental has a number of important fixes in it, including the last of the known major crashes affecting PC. As a thank you for everyone being so patient with the stability issues, we’re going to give all players a free guar pet. To claim it, all you need to do is open the Crown Store and claim the Guar-Lizard Calf pet. It will be up for one week starting Nov 14th and available across all platforms (PC & Console). Again, thank you all for your continued support and enjoy Firesong! -- Rich Lambert, Creative Director